If you've ever experienced a delayed flight, you know how frustrating it can be. But did you know that you may be entitled to compensation under EU law? The EU has various flight delay compensations available that you can claim if your flight is delayed or cancelled.
What are Your Rights?
Under EU Regulation 261/2004, passengers are entitled to compensation if their flight is delayed by more than three hours, cancelled, or overbooked. The amount of compensation depends on the distance of the flight and the length of the delay.
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How to Claim Compensation
If your flight is delayed or cancelled, the first step is to contact your airline and ask about your rights to compensation. Be sure to keep all your flight documents, including your boarding pass and any receipts or invoices for expenses you incur as a result of the delay.
If your airline refuses to provide compensation, you can file a complaint with the National Enforcement Body (NEB) in your country. The NEB will investigate your claim and make a decision about whether you are entitled to compensation.
If the NEB finds that you are entitled to compensation, the airline must pay you within a certain timeframe. If the airline still refuses to pay, you can take legal action to enforce your rights.
Leave the work to the experts
Why is it better to leave the work to the experts and not, for example, take personal action or hire a lawyer? The good thing about filing a complaint yourself, is that you don’t need to spend money.
On the other hand, it is very time-consuming, the chance of success is low and it can give you a lot of stress.
You simply don’t have sufficient knowledge and experience to handle a case like this yourself.
If you would like to hire a lawyer, this will cost you a lot of money. In addition, a considerable amount of time is involved in the process and it is often unclear whether you will succeed.
The straightforward alternative is to ask help from an agency of experts and let them do all the dirty work. They have experience in claiming compensation for flights that did not depart on time, work fast, and generally have a good chance of success. Last but not least: you can lean back and wait for further updates.
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Conclusion
If your flight is delayed, cancelled or overbooked, don't despair - you have rights under EU law. Be sure to keep all your flight documents and contact your airline as soon as possible. If your airline refuses to provide compensation, don't give up - you can file a complaint with the NEB in your country or take legal action to enforce your rights. But even easier is to check the following service that will check for you if you have the right for a compensation. They only take a commission, and it is no cure, no pay.
>> This service checks if you are entitled to any compensation. No cure, no pay.
This article was last updated in May 2023, which means that certain information may be out of date.
